Privacy Policy

POPCORN INFOTECH PRIVACY POLICY

Popcorn Infotech Private Limited ( “Popcorn Infotech”, “PIPL”, “us”, “we”, “our” ),we are committed to protecting information which identifies and relates to our clients or other individuals (personal information) and complying with the Information Technology Act,2000 with all its amendments and other relevant laws for the time being in force in India.Our customers trust us with some of their most sensitive information.

This policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Services and the choices you have associated with that data.

The persons to which this Privacy Policy applies:

Clients, advisers, visitors be it mere surfers and/or registered users of our website/App ( Application products of PIPL) and Services, Service Providers, Enquirers, Direct and/or Indirect Beneficiaries etc. (for the sake of brevity hereinafter referred to as “you”), further to our sites, all the products and Services such as Income Tax Return filing/Tax Notices/Tax Scrutiny/Tax Planning Application along with other allied products and services etc.

This Privacy Policy is intended to explain our privacy practices and covers the following areas:

PERSONALLY IDENTIFIABLE INFORMATION

While availing our Services, we may ask you to provide us with certain personally identifiable information ( “PII” ) that can be used to contact or identify you. Personally identifiable information may include, but is not limited to,

  1. First name and Last name
  2. Email address
  3. Phone number
  4. Address, State, Province, ZIP/Postal code, City
  5. KYC Documents
  6. Geographical Location
  7. Log Data
  8. information that you provide by filling in forms and/or upload to us
  9. to get yourself registered you must provide us the information including your name, address, contact details, email address and a password, this information is collected for personal identification (“User Credentials”), to provide the tax preparation services
  10. for advisory services, this includes details relating to your instructions for us to provide advisory services, the administration and management of those services and of any claim or complaint including details provided by a third party;
  11. in order to avail Tax related services you must provide information such as and not limited to your name, address, email address, phone number, Permanent Account Number (“PAN”), bank account number, MICR Code, income and deductions data, Director Identification Number (DIN) expenses data, asset and liability details, vouchers, bank statements, FORM 15CA, FORM 16, FORM 26AS, tax payment challans, debit and credit account numbers with its expiration details, relevant ID proofs and any other information as may be required to prepare your tax return
  12. If you want to avail our Tax scrutiny /Tax notice services, then we collect from you the copy of the Notice and/or any other correspondence(s) sent to you by the concerned department and the relevant information. This information is collected for preparation and filing of the appropriate reply to the Notice on your behalf
  13. if you contact us, we may keep a record of that correspondence, email, voicemail or details of any conversation we may have with you
  14. details of your visits to our website and information collected through cookies and other tracking technologies including, but not limited to, your IP address and domain name, your browser version and operating system, traffic data, location data, web logs and other communication data, and the resources that you access
  15. and information that is available in public domain and/or from publicly available sources including social media websites

INFORMATION COLLECTION

We build a range of services that you would find it on our website, and in order to achieve this we collect personal data from you in a number of ways including:

  1. Applications used for providing various services
  2. CRM used for providing various services
  3. Web Forms
  4. Off-site services
  5. APIs

INFORMATION USE

We use the collected data for various purposes including but not limited to the following:

  1. To provide various services you wish to avail ( Financial Services, Banking Services, Retail Services, Taxation Services, Compliance services. Travel Services )
  2. To allow you to participate in interactive features of our Service when you choose to do so
  3. To do analysis and get valuable information so that we can improve the Service
  4. To monitor the usage of the Service
  5. To detect, address and prevent technical issues
  6. To provide customer support and respond to you about your requests, questions and comments
  7. To send tracking updates to required banks and 3rd Party
  8. To evaluate and improve our business (including developing new products and services; managing our communications; determining the effectiveness of our sales; analysing and enhancing our products, services, websites and apps; ensuring the security of our networks and information systems; performing accounting, auditing, invoicing, reconciliation and collection activities; and improving and maintaining the quality of our customer services)
  9. To perform data analysis (including market, consumer search and analytics, trend analysis, financial analysis and anonymisation of personal information)
  10. To protect against, identify and prevent fraud and other prohibited or illegal activity, claims and other liabilities
  11. To comply with applicable legal requirements and our policies
  12. To share details about upcoming services, offers and products
  13. to comply with the laws for the time being in force in India, guidelines, orders issued by law enforcement agencies, court and regulatory bodies’ requirements
  14. to defend or make claims
  15. to comply with a legal obligation
  16. to correspond with clients, beneficiaries and claimants in order to facilitate the tax planning and advisory services
  17. for the performance of a task carried out in the public interest or in the exercise of an official authority

COOKIE POLICY

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  1. Session Cookies: Session Cookies: We use Session Cookies to operate our Service.
  2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  3. Security Cookies: We use Secure Cookies for security purposes.

LOG DATA POLICY

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

SERVICE PROVIDERS AND THIRD PARTY VENDORS

We may employ third party vendors and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

“Third Party Vendors” shall mean any individual or organization providing services to Popcorn Infotech on a contractual basis.

These third parties have access to your PII only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose whatsoever.

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

We also use your PII for Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of Popcorn Infotech’ Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

SECURITY

We will retain your personal information for as long as needed to fulfill the purpose for which we collected it and for a reasonable period thereafter in order to comply with audit, contractual, technical and legal requirements and/or to resolve any future disputes. We may retain aggregated or de-identified data indefinitely or to the extent allowed by applicable law.The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to provide a secure site and to protect your Personal Information, electronic communications and databases, we cannot guarantee its absolute security.

LINK TO OTHER SITES

Our Services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Prior permission is required before hyperlinks are directed from any website/portal to our website. Permission for the same, stating the nature of the content on the pages from where the link has to be given and the exact language of the Hyperlink should be obtained by sending a request at legal@popcorninfotech.com

CHANGE IN PRIVACY POLICY

We may change the content of our website or services without notice, and consequently, our privacy policy may change at any time in the future. We, therefore, encourage you to review it from time to time to stay informed and updated on how we are using personal information.

CONSENT

Your consent to our processing of your personal information for certain purposes may be necessary to comply with the Information Technology Act 2000 with all its amendments, other relevant laws for the time being in force in India; and on such points wherever mandatory, we will ask you for your consent in accordance with those laws. You may withdraw your consent to such processing at any time.

The moment you visit our website / App, using its contents, it will be deemed that you have consented to the privacy policies of PIPL

TRANSMISSION, STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION

PIPL is committed with all due care and diligence and technological advancement to protect your personal data from intrusion. We maintain commercially reasonable physical, electronic and procedural safeguards to protect your personal information in accordance with the Information Technology Act, 2000 with all its amendments and other relevant laws time being in force in India.

All information within our control is stored on our secure servers, accessed and used subject to our security policies and standards.

PIPL has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. All the personal information as may be provided by you on the website is transmitted using SSL (Secured Socket Layer) encryption.

Where PIPL discloses your personal data to a third party, we require that third party to have appropriate technical and organizational measures in place to protect your personal data.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website or any other portal we operate, you are responsible for keeping this password confidential and for complying with any other security procedures that we notify you of. As a diligent service provider, we ask you not to share a password with anyone.

CONTACT US

We have a Grievance Officer who supervises how we use personal information. You can contact our Grievance Officer about privacy-related issues on:

Name: Ms. Pooja
Designation: Grievance Officer
Contact: Email: legal@popcorninfotech.com(Monday to Friday : 10:00 am to 6:00 pm)

MISCELLANEOUS

Please read this privacy policy with care. It provides information about how we use personal information and the rights available to you under the Information Technology Act 2000 with all its amendments.

This website may contain links to other third party websites. If you follow a link to any of those third party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information.

We want you to be informed about what information we collect and how we use it to render you our services, improve your financial life, operate our business and help make our services useful. We do not sell or share your personal information with unauthorized third parties for their own commercial uses without your consent.